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Frequently Asked Questions Hangtags
You can enter the competition for a chance to win a lingerie voucher by purchasing a PrimaDonna bra or briefs.
- Remove the tag from the garment
- Open to view your unique code
- Go to www.primadonna.eu/win.
- Enter the unique code, the competition question, the tiebreaker and your details
- Every month the lucky winners are notified by email
You have to enter the unique code that comes with participating products.
If your code comes from a participating product but is not accepted: Check that you have entered the code correctly. The code comprises 10 digits and is case sensitive.
Ensure that the code has not already been used. Each code can only be entered a single time.
Yes. You cannot participate in this online competition without an email address. We have to be able to send you an email if you win a prize, so you need to supply a valid email address. If we are unable to contact a winner or a winner does not claim her prize within 90 days, the entrant will not receive a prize.
You will not receive any marketing messages from us if you state when entering the competition that you do not wish to receive them. In that case, we will only use your email address to contact you about matters directly relating to the competition, such as notifying you that you have won a prize.
If you receive an email notifying you that you are a winner, you have to select the shop where you wish to collect your prize.
Once you have done so you will receive another email containing your voucher. The shop you select will also be notified that they should expect you. Your lingerie voucher is valid for three months in the shop you select. It cannot be redeemed anywhere else.
If you've won a voucher for a set, you can choose a set worth €125 from our collections.
If you do not find an answer to your particular question, you can contact us at email@example.com.